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Think of CBSJ as an extension of your organization.

CBSJ's ZERO Complaint Policy

Complaints are logged, reviewed by management and responded to within 24 hours. CBSJ does not utilize off shore call centers. All collection activity is done in the United States.

The challenges businesses face grow daily in number and complexity.

CBSJ continually innovates to stay ahead of these challenges.
We collaborate with clients to establish mutual parameters in the collection process.

Early Out - Extended Business Office Services

Bad Debt Contingency Collection
CBSJ has one of the highest recovery rates in the collection industry.

Pre-Collect Billing Service

Payment Plan Management

On-line Access to Information 24/7
CBSJ's secure client website provides 24-hour access to account information including account status and history. The website also empowers users to generate routine reports, custom queries and ad hoc reports; upload files and export all reports to other formats including Microsoft Excel.

Insurance & Third Party Payer Follow-up

Account Scoring
We have a clear sense of consumer's ability to pay and continue scoring the borrower through delinquency. CBSJ uses auto dialers, letter campaigns, agent calls and skip-tracing.

In-House Legal Process

Put our vast experience,
superior collection services
and up-to-date technology to work for you.

Click here to obtain a quote Or email sales@CBSJ.com